Objective: The purpose of this study was to assess the need for incorporating perceived importance of service elements into client satisfaction measures. Method: A secondary analysis of client satisfaction data from 112 ...

The purpose of this article is to examine the recent claims calling for abolishing domain importance weighting in quality of life (QoL) measures by considering the evidence conceptually and empirically. Based on a close ...

This article examines the role of perceived importance of service elements, or importance weighting, in client satisfaction measures. Drawing on the debate over importance weighting in the life satisfaction literature, ...