Sailing Through Virtual Reference Assessment
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http://hdl.handle.net/10027/86
Files in this item
| File | Description | Format |
|---|---|---|
Sailing Through Virtual Reference Poster.pdf
(44KB)
|
Poster | |
|
Sailing Through Virtual Reference handout.pdf
(33KB)
|
Handout |
| Title: | Sailing Through Virtual Reference Assessment |
| Author(s): | Lewis, Krystal; Logan, Firouzeh |
| Subject(s): |
virtual reference
assessment chat |
| Abstract: | Are we excellent online service providers? Do email and chat reference services effectively support our face to face, blended and online curricula? In order to improve services, libraries have become assessment obsessed, but is all assessment equal? UIC has hit on a most effective way in which to assess and improve our email and chat reference services. |
| Issue Date: | 2007-03 |
| Type: | Presentation |
| Description: | Poster presentation March 30, 2007, at the ACRL (Association of College and Research Libaries) 13th Annual Conference, Baltimore, Maryland |
| URI: | http://hdl.handle.net/10027/86 |
| Date Available in INDIGO: | 2007-04-27 |
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Presentations - Library
Formally presented lectures, conference presentations, etc.
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